Book a repair - it's so easy with Siemens Service in Thailand

There are some minor issues you can solve on your own, but there are other problems where it's essential to have a technician

Contact our customer care consultant at: (02) 495-2424

Monday to Saturday: 8am to 6pm (excluding public holidays)

To determine when it's best to repair the appliance or when it's recommended to buy a new one, Siemens Home Appliances service will recommend the best option after conducting an analysis. In cases where repair is not possible or cost-effective, purchasing a new appliance will be advised. If the faulty appliance is out of warranty and you ultimately purchase a new one, the amount paid for the technician's visit will be reimbursed.

Although Siemens' team makes the recommendation, the final decision will always be yours.

For repairs, Siemens exclusively uses genuine brand spare parts, never copies or second-hand parts. This is made possible because Siemens stocks spare parts for appliances that are up to 15 years* old, demonstrating the brand's commitment. To ensure the technician is equipped with the original spare parts for your appliance, issues are analysed in advance by the technical team. This way, we guarantee the best results.

*All functionally relevant and storable spare parts of appliances produced after 1st January 2023.

If your Siemens appliance is still under the manufacturer's warranty, you won't have to pay anything for the repair – it's on the house!

But, if your appliance is out of warranty, there will be charges for repair services. Siemens customer service has your back, because they've carefully reviewed the prices to make sure they're fair, transparent, and give you the best service.

Siemens repair service is reliable because we are the original manufacturer's service, which means we have an in-depth understanding of your Siemens appliances. We use original parts available for up to 15 years* to ensure quality and extend the lifespan of your appliances. Our commitment to quality and the expertise of our technicians make us the best choice for keeping your appliances in optimal condition.

*All functionally relevant and storable spare parts of appliances produced after 1st January 2023.

Don't worry about your location; at Siemens, we offer an extensive service network that covers the entire country.